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Chat with customer service to let them know the details of the issue. If you are now entirely sure that your Amazon package was stolen from the porch, you can contact Amazon directly. It wouldn’t be very pleasant if your package were just taken in for safekeeping by a kindly neighbor. Don’t unleash your anger at Amazon’s customer support service quite yet. They could also be holding your package to protect it from being stolen. Perhaps they saw something or captured a video of your package delivery on their home security cameras. Step 2: Check with your neighborsīefore reporting a stolen package issue to Amazon, check with your neighbors first. In that case, it is time you report to Amazon for a stolen package. But suppose the courier company is entirely sure that your package got delivered to your porch successfully. Ask them to track your package with the tracking number. Your package could still be in the hands of the shipping company. If, after 48 hours, the Amazon package is still nowhere to be found, contact your courier immediately. Your delivery person may have shared a picture of your package’s location, so check your order history. Courier companies may drop packages in unexpected places on your property, like the back porch or behind your potted plants. Drivers sometimes hide deliveries to minimize the risk of a stolen Amazon package. If that’s the case, the package could show up at your front door within 48 hours.Īfter 48 hours, but before you report package theft to Amazon, search your porch and surrounding area carefully. Step 1: Track the Amazon lost packagesĪmazon sometimes marks a package as delivered before it actually arrives. There are some steps you should take to ensure that your Amazon package was stolen from your porch before contacting Amazon to report a stolen package. If you are a new victim of porch piracy, we are here to guide you on what to do if your Amazon package is stolen or goes missing. Someone Stole My Amazon Package-Now What? Then, take measures to prevent package theft from happening to you ever again. Try these steps on how to get help or report a lost or stolen Amazon package. It may seem challenging to navigate Amazon’s customer service tools, but they have a vast customer service program ready to help you figure out what to do if an Amazon package is stolen. Amazon provides ways to get in touch with them and sort out the stolen Amazon package issue.
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If you are one of these poor people who got their Amazon package stolen from the porch, don’t panic yet. As such, a stolen Amazon package is an all-too-common occurrence. The rise in e-commerce brewed the perfect environment for this style of theft. According to, porch pirates have stolen more than $8 billion in the last year. This crime involves a thief stealing packages left near a porch or front door before the recipient can retrieve them. Porch piracy continues to run rampant, especially in the United States.